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Gretchen C. Dawaton, Karen Razelle M. Duyan

ABSTRACT

The study determined the level of awareness of employees on their eight basic consumer rights that include rights to basic needs, safety, and information, choose, representation, redress, consumer education and healthy environment. It also determined if there is a significant differences in the awareness of the respondents on their eight basic rights when grouped according to educational level and level of expenditures. A survey questionnaire was used to gather the responses of the 27 number of Faculty of the College of Business, Entrepreneurship and Accountancy, Kalinga State University. The responses were subjected to comparison tests using mean, frequency, anova and t-test.

Results showed that respondents have moderate awareness on their rights to basic needs and rights to safety while they have low awareness on their right to information, choose, representation, redress, consumer education and healthy environment. The results further revealed that, the higher the educational level of respondents, the higher the awareness on their basic rights. Thus, were are no significant differences in the awareness of employees in terms of eight rights when grouped according to their expenditure.

Keywords: Awareness, Employees, Eight Basic Consumer Rights, KSU

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